KEMPINSKI RESIDENCES GUANGZHOU

At Kempinski Hotels we are dedicated to delivering a beautiful performance and to creating moments when luxury is felt - During these challenging and changing times our promise to let you experience the warm-hearted and renowned Kempinski service remains the same - Our top priority is to ensure your well-being safety and comfort and make you feel confident about making a travel promise and exploring this wonderful world again. Kempinski White Glove Services *White glove* has always been a symbol of luxurious service and elegance. Guided by global health and safety recommendations and developing our service culture for this new phase in hospitality - we have implemented White Glove Services in our hotels worldwide. This initiative influences your guest journey throughout your entire stay - with a primary focus on the following areas - - While performing their duties Kempinski employees wear white gloves when welcoming you to our hotels / restaurants and bars. - Sanitising stations are available in all public areas of our hotels. - Masks covering the nose and mouth are available in all rooms and suites for you and your loved ones and will be worn by our employees. - Enhanced cleaning and disinfection procedures have been implemented in guest rooms/ lifts/ public areas and back-of-house areas.