RAFAELHOTELES BADALONA

Rafaelhoteles Badalona is situated in Badalonas centre close to the highway C31. It is located few meters of Badalonas Beach and promenade Very near the commercial district known as the Calle del Mar and to the Dalt de la Vila name of the historical centre to Badalonas Museum as well as to the Roman archaeological site of the former Baetulo. Bookings of 5 rooms or more or for 10 nights or more may be subject to different conditions and additional charges may apply. Smoke-Free Hotel. In addition to our usual cleaning standards post-pandemic preventive hygiene and safety measures are being applied across different hotel areas and services in order to provide our guests with a safe stay and enable our employees to carry out their work in an optimal manner. Please find below a detailed explanation of the areas and processes for your complete information:. Reception and hotel check-in / check-out process: Visible floor markers showing a safe distance leading to the reception desk. Hydroalcoholic gel dispensers at the reception desk. Available for guests: masks gloves and non-contact thermometer. Frequent cleaning and disinfection with anti-viral solutions. Implementation in progress of Paperless check-in with a digital device. Developing of an Online Check-In App to minimise personal contact streamlining the check-in process to prevent unnecessary waiting and also expanding communication channels with our guests to respond to all their needs more quickly. Individual toiletry kits are provided including personal hygiene items and hydroalcoholic gel. Digital information about the services offered by each hotel with opening hours and prices. Using a credit card at check-out is recommended. Key collection box at check-out for keys to be disinfected. Access to floors corridors and lifts: Visible floor markers indicating the recommended social distance. Signs regarding the use of each of the lifts by occupants of the same room with QR information about the protocol and preventive hygiene and safety measures carried out by Rafaelhoteles. Sharing a lift with other hotel guests is not recommended. Hydroalcoholic gel dispenser at lifts on every floor. Rooms Seal / stamp on entrance doors showing that rooms have been sanitised following the Rafaelhoteles cleaning and disinfection protocol. The manual cleaning and disinfection protocol is followed using kits containing chlorine-or alcohol-based cleaning products and disinfectant wipes disposable cloths or textile materials paying particular attention to items such as telephone hangers doorknobs and handles taps toilets hair dryers etc. Anti-viral products approved by UNE-EN 14476 Standard are used according to the items being cleaned: textiles floor screen taps or surfaces. Rooms are ventilated during the cleaning process for proper air renewal -minimum of 10 minutes-. Decorative items signs magazines room bins bedding etc. are removed to ensure proper hygienic safety according to the established cleaning procedure. Bedding and towels are treated and washed at 60 degrees at an industrial laundry. Remote controls are bagged for single use. Rubbish and dirty clothing are removed in sealed bags thus fully preventing contact with clean clothing. Bathroom bins have a lid and double bag. Restricted minibar beverage service due to its high risk and contact level. Ozone is used in a controlled manner to enhance the room disinfecting protocol. Dining and breakfast service Hydroalcoholic gel dispenser at the entrance. Visible floor markers showing the safe distance. Furniture is adapted to the recommended social distance. Capacity is controlled through prior reservation if necessary. Communal items -oil and vinegar cruets salt and pepper shakers drinks machines sugar cubes etc. are replaced with single servings and any decorative items are removed. Crockery and cutlery is sanitised by dishwasher. Textiles are treated and washed at 60 degrees at an industrial laundry. The updated HACCP in the context of COVID-19 are complied with when cleaning and disinfecting the entire area and kitchen. With regards to room service if servers enter the room they must wear gloves and a mask if they cannot keep a safe distance from guests. Events and Celebrations Capacity control is coordinated with the organiser respecting the minimum safe distances between people upon arrival during breaks during food and drinks services and at the end of the event. Timings are adapted and recommended routes are indicated informing organisers to maintain the recommended social distancing during each event bearing in mind that several can be held on the same day. The space where the event is being held is properly ventilated beforehand. Using materials such as notepads propelling pencils or pens sweets coasters etc. is not recommended. Individual water bottles will be put out as near to the start of the meeting as possible. Catering services are adapted in terms of space presentation and format prioritising outdoor spaces Recommendations and/or specific regulations adopted by the relevant authorities and/or organisations approved for this purpose are followed. Additional measures: The current regulations are applied regarding the compulsory use of masks by guests in enclosed common areas and in open areas if any where it is not possible to maintain the recommended social distance. As we are committed to the safety of our team daily disinfection of uniforms and work tools such as cleaning trolleys vacuum cleaners etc. is being carried out through continued exposure to AirZing with UV-C rays in a safe space and controlled application of ozone in specific areas intended for this purpose. Common areas have been adapted and furniture has been relocated in accordance with the new legislation to help guests maintain the recommended social distance. Periodic checking of the air conditioning system is being increased especially cleaning filters and grilles. Each hotel has a health security officer in charge of supervising the implementation of the contingency plan. Individual members of staff are equipped with PPE in accordance with the recommendations for their jobs in the contingency plan. All our staff meet the health requirements for work and have received training on detection protocols and on the action plan in case of guest or colleague health problems as well as on preventive hygiene measures and the correct use of protective material. Each hotel will have information on local healthcare facilities fire brigade local and national police with opening hours and emergency telephone numbers. The Rafaelhoteles coronavirus reduction measures contingency plan will be communicated to third parties providing services at the establishments such as suppliers maintenance companies audiovisual equipment hire etc. so that they may comply with them. These safety measures to prevent the spread of Covid-19 are subject to change depending on the recommendations of the health authorities and/or regulations in this regard. Due to the safety measures to prevent the spread of COVID19 certain food beverage services amenities and/or the facilities as gym may be limited or unavailable at some of our Hotels.