SAPPORO GRAND HOTEL

THE HOTELS CENTRAL SAPPORO LOCATION IS IDEAL FOR BOTH BUSINESS AND LEISURE. SAPPORO GRAND HOTEL WAS ESTABLISHED IN 1934 AS HOKKAIDOS FIRST-EVER GENUINE WESTERN-STYLE HOTEL. SINCE ITS OPENING IN 1934 THE HOTEL HAS MAINTAINED ITS PURSUIT OF THE HIGHEST POSSIBLE SERVICE IN THE CONTINUOUS SPIRIT OF HOSPITALITY FIRST. Response to prevent COVID-19 infection Body temperature scanners are placed at the entrance of the hotel. Guest with body temperature 37.5 degrees or higher will be denied entry. Hand sanitizers is available throughout the property and wearing mask is required. Public Area Increased frequency of cleaning and sanitization of high-touch items in all public space throughout the hotel. Safe distancing is encouraged and limited in public area. Adhere to onsite parking attendant to park your car accordingly. Should you feel unwell during your stay, please inform our staff. Medical advisory will be arranged for you. Restricted services will be provided for guest who are unwell or who have traveled to or stayed in countries where the infection is prominent Arrival/Departure Protective shields placed at the front desk and bell desk. Staff will wear gloves when handling your baggage Please use cash tray when settling your bill. Rooms are cleaned with antibacterial agents 1 day before your actual stay. During your stay Entering guest room by our staff is restricted during your stay and turn down service for some guest room will be provided as per your request Remote control and room directory are disinfected all time at the time of cleaning. Room Service will be delivered at the front of your guest room Measures for our employees Wearing mask is required at all times during employee s work schedule and commuting Frequent washing of hands, sanitizing and Frequent washing of hands, sanitizing and other health safety protocols are enforced for all of our employees. We conduct daily health check for all employee at work If employees have fever of 37.5 degrees or higher or any of the symptoms, they will be asked to stay at home and stop work.